Tag: SAP UK
Trend Loyalty Rises as ‘True Loyalty’ Stalls in UK
SAP Emarsys’ latest Customer Loyalty Index reveals a shift: traditional brand loyalty has plateaued, supplanted by fast-moving, trend-driven “Trend Loyalty.”
Ask the Bot: generative AI in retail
They are able to analyse data, write product descriptions, answer shoppers’ questions or write codes – and all of this practically “on demand”: generative...
UK Shoppers Ditch Physical Wallets for Digital Wallets
Half of UK shoppers say they no longer need a physical wallet or purse, swapping it for a digital wallet on their phone. That’s...
Akeneo’s Product Information Management Solution Now Available on SAP® Store
Akeneo, the global leader in product experience management (PXM) and product information management, announced that its Akeneo Product Information Management (PIM) solution is now available on SAP®...
Young consumers dream of a green Christmas
New research released by SAP reveals that despite ongoing cost of living challenges, over half (52%) of UK consumers aged 18-34 are actively looking...
Volatile, uncertain, complex and ambiguous; securing a resilient supply chain in...
The acronym VUCA was first coined in 1987 to describe the post-Cold war world; volatile, uncertain, complex and ambiguous. Now, it’s shorthand for the...
How data is key to driving the customer experience and delivering...
The past two years has seen customer experience go from a nice to have to an absolutely essential element of business strategy. With services...