Tag: Scurri
67% of Shoppers Will Trade Delivery Speed for Lower Costs
Retailers investing in AI ahead of Peak 2026 risk focusing on operational efficiencies while overlooking the delivery fundamentals that matter most to shoppers, according...
The Missing Link in Agentic Commerce
The agentic AI vision where autonomous agents discover products, compare prices, place orders, manage logistics, and even returns on behalf of consumers, is certainly...
Scurri and ZigZag Partner to Protect Loyalty as Online Volumes Surge
Scurri, the next generation delivery management and post-purchase experience platform, has announced a new partnership with global returns technology provider ZigZag, giving retailers a...
Delivery Management Platform, Scurri, Increased Its Total Shipments Processed by +17%...
Last year, the company processed 180 million shipments through its platform up from 154 million in 2024
UK Shoppers Embrace AI for Delivery Updates and Returns – But...
New research reveals 6 in 10 want AI powered delivery tracking and smarter returns, yet half still prefer a human touch when things go wrong.
How AI Is Redefining the Post-Purchase Journey
Rory O’Connor, founder and CEO, Scurri urges retailers to stop viewing AI as a back-office efficiency tool and start treating it as marketing infrastructure. With customer...
AI Revolutionises UK Shopping but Consumers Demand to Stay in Control
A new nationwide study* from Scurri, the delivery management and post-purchase experience software provider, reveals that while UK shoppers are increasingly embracing Artificial Intelligence (AI) in...
Delivery management platform, Scurri, increased its total shipments processed by +33%...
The platform continued to innovate post-purchase experiences with the launch of Scurri AI Concierge – enabling automated resolution of high-volume WISMO and FAQ queries
BrandAlley Delivers Customer Service Breakthrough with Scurri
BrandAlley, a leading off-price premium and luxury brand e-tailer in the UK and France, has driven improved business performance by taking full control of its...
Scurri Adds Strategic Appointments to Its Board of Directors
Delivery management platform, Scurri, today announced the appointment of two industry leaders to its Board of Directors. Dr David Dempsey, former Senior Vice President at Salesforce, has been...
