Akeneo Welcomes Romain Fouache as CEO to Elevate Innovation and Growth

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Former Dataiku executive joins Akeneo to lead a new era of product experiences and AI-driven commerce outcomes

AI Futurist Brian Solis to present Opening Keynote at ISE 2025

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Globally acclaimed digital analyst, author, and visionary Brian Solis will take the stage at ISE 2025 on Tuesday 4 February to present the Opening...

3 Ways AI can Elevate Retail Customer Experience

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Every customer touchpoint – both human and digital – represents an opportunity to make an impression. Unfortunately, too often the impression made is awkward,...

Rebooting Retail: How Technology Is Reshaping Our City Centre Destinations

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There’s no denying it, consumer behaviours, shopping habits, and the expectations we have of retail destinations are being revolutionised by technology.  The internet has...

How Investment in Technology Is Elevating the Customer Experience

As shopper expectations continue to evolve, there is a growing focus on elevating the customer experience to drive sales and build long-term loyalty.  The latest...

How AI Is Tearing Up The Rulebook On Customer Service

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The fusion of artificial intelligence and customer service was always inevitable; it's an evolutionary step in the relentless pursuit of enhancing, improving, and streamlining...

#BeautyTok: How the Beauty Sector has Nailed Social Media Marketing

If you want actual examples of social media shaping consumer interests, look no further than the beauty industry, or more specifically, the glossy world...

The Role of Staff and Technology in Modern Retail

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The "Retail Resilience" report explores the role of staff availability and technology in shaping consumer experiences within physical stores.  As retail continues to evolve, these...

Mango Unveils AI-Generated Campaign for Teen Line

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Mango has launched a campaign generated entirely by generative AI for the limited-edition Sunset Dream collection of its youth line, Mango Teen. This initiative...

The Fragrance Shop Brings AI Fragrance Machine EveryHuman to Manchester

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This past weekend, The Fragrance Shop brought the Artificial Intelligence fragrance-making machine, EveryHuman, to Manchester for the first time in the North. During a...