CX remains top priority for peak trading, but 94% of UK retailers fear the...
Whilst delivering Customer Experience (CX) remains the top priority for retailers during peak trading, they may risk leaving future revenue opportunities on the table...
The holiday marketing checklist every retailer needs
The holidays are fast approaching. While consumers are still preoccupied with settling into back-to-school routines, forward-thinking marketers know it’s time to kick their efforts...
How should luxury retailers adjust their e-commerce strategy as the UK economy faces uncertainty
It’s been a turbulent few years for luxury consumer brands, with no one being able to predict what would happen during the Covid-19 pandemic....
Fortnum & Mason implement fast feedback solution across both in-store and online
Rant & Rave, the UK leader in real-time customer engagement technology, today announces it has been appointed by Fortnum & Mason, the world renowned...