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Phantom Inventory haunts retailers as a fifth of UK shoppers experience out-of-stocks due to...

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Phantom inventory is causing UK shoppers to experience out-of-stocks, with poor product availability negatively impacting sales and long-term customer loyalty, according to the latest...

To DM, or not to DM? Brands Need to Earn Their Place in a...

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New research from Twilio reveals that 50% of UK consumers want the brands they engage with to offer the communication channels they most commonly...

New report by Hokodo finds that B2B sellers lose out on buyer loyalty and...

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Hokodo has released a report that explores the habits and e-commerce expectations of business buyers.  Out of the 500 surveyed B2B buyers, 83% said that...
Foodhub

Foodhub delivers +86% basket conversion uplift using MoEngage’s AI-powered customer engagement solution

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Online food delivery and takeaway app, Foodhub, has improved conversions and reduced basket abandonment, partnering with MoEngage, the insights-led customer engagement platform. Founded in 2008, Foodhub...

Sitoo recognised in 2024 Gartner Market Guide for Unified Commerce Platforms Anchored by POS...

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Sitoo, a leading could-native Point of Sale (POS) and Unified Commerce Platform, has been recognised in the 2024 Gartner® Market Guide for Unified Commerce...

Private Label Success: Strategies to Elevate Your Store Brands with Robotics Solutions

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The growing importance of private label brands in distinguishing a store is undeniable. Effective marketing of these brands is crucial for boosting sales and...
Ian Cairns, Enterprise Director of TalkTalk Business

Observing, Learning, Adapting: is in-store Customer Analysis the Future of Retail?

Customer behaviour monitoring isn’t a new concept for the retail sector. Shoppers are already monitored extensively online, and people are often happy to consent...

Navigating Data Privacy: The Retailers’ Road to Personalisation

In today's digital landscape, customers demand both personalisation and data privacy. In fact, 88 per cent of online shoppers in the UK say they...

What do brands really want from retail media? 

It’s simple isn’t it, brands just want a tangible return from their retail media investment? Of course, return on ad spend and total sales...

Just 3% of European retailers currently use behavioural personalisation, leading to lost conversions and...

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Lack of meaningful personalisation is costing brands lost conversions, leaving revenue opportunities on the table at a time when customer caution is lengthening buying...

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