The challenges and opportunities facing retailers in the metaverse
In twelve short months, the word ‘metaverse’ has evolved from the plot point of a niche sci-fi novel to the world’s largest tech obsession....
The metaverse promises to transform customer loyalty
For retailers, customer loyalty is perhaps their number-one priority. It helps to secure long-term sales and word-of-mouth promotion: nearly 9 in 10 loyal customers...
41% of retail consumers in 2022 have tried a new brand in the last...
Today, Google is sharing exclusive research and insights at the annual Path to Peak retail event to help businesses plan for growth during the peak shopping...
Customer returns: Five fundamentals to recoup revenue
The pandemic has not been kind to many things, but to ecommerce, it’s been an unprecedented period of success. Statista research suggests that ecommerce...
How data is key to driving the customer experience and delivering personalisation
The past two years has seen customer experience go from a nice to have to an absolutely essential element of business strategy. With services...
Out and About: 365 Retail at ShopTalk Europe
Shoptalk launched its European debut at London's Excel this week. Having launched just three years ago in the United States, organiser Hyve Group decided...
Retail spaces need to ensure they are welcoming customers in-store and engaging with them...
Henrik Hansen, Business Development Manager at Samsung discusses the innovation of display and demonstration solutions in the retail industry as well as the role...
Channelling success in a competitive retail market
Consumer touchpoints are growing exponentially, making media activation more complicated as shoppers flutter across thousands of channels and apps, making the possible combinations infinite....
The High Street’s last stand: why Primark, Poundland and B&M finally surrendered to the...
The home delivery expert ParcelHero says the Big Three retailers still resisting the opportunities of online sales are finally waving the white flag. Primark,...
What does the Data Reform Bill mean for retailers?
These reforms are part of a journey whereby the UK Government attempts to square the circle of enhanced privacy rights and less bureaucracy. This...
