‘Click and Collect’: the new opportunity for retailers
When it comes to physical stores, retailers traditionally focus on the in-store journey. Customers enter, browse, trial then purchase. But the pandemic completely altered...
eBay’s sponsorship of Love Island ushers in fashion industry change
An eCommerce powerhouse, eBay is no stranger when it comes to being a digital commerce trend setter. Known as the “go-to” site for selling...
Retaining loyalty in uncertain times
Recently GFK’s closely-watched consumer confidence index hit -40, its lowest score since records began in 1974. With the cost of living on the rise,...
How retailers can capture customer loyalty during a cost of living crisis
Rising inflation is a concern for retailers across the globe. Customers are becoming more vigilant about spending money. Equally, retailers are faced with increased...
Brands have just 55 seconds to make a strong impression
The average online consumer spends just 55 seconds on a page, giving brands less than a minute to make an impression. That’s according to...
The Future of Online Shopping: The E-commerce Trends that Shape the Retail World
Globally, online’s share of total retail sales was 16.4% in 2020, with e-commerce accounting for more than three-quarters of overall retail growth, and 57%...
The majority of UK consumers shun social shopping and a third increase use of...
New data has revealed that 56% of UK consumers have never purchased from a social media site using in-app shopping features, despite over a...
Smart subscribers turn to sign-up products and services to help with cost-of-living
New data from Barclaycard Payments on the ‘subscription economy’ sheds light on how demand for sign-up products and services is evolving following growth during...
Latest retail report shows buyers are embracing change as they continue to navigate supply...
While 2022 started with the pandemic primarily behind us, new challenges have emerged that again challenge retail buyers of consumer-packaged goods. Supply chain issues...
The retail tech evolution – Fit-out providers must keep up with pace of change
As pioneering supermarket chain, Amazon Fresh, ramps up its UK investment with five new stores announced this month, Richard Evans, Key Account Director at...
