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UK’s biggest retailers challenged by search relevancy – and losing revenue as a result

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Exclusive data from Kin + Carta and Google Cloud has revealed that 85% of the UK’s largest retailers see “search relevancy” as their biggest...

Monday Mornings at 10am Mark New High for Online Shopping: The Rise of Cyberslacking?

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Logistics specialists ParcelHero says 10am Monday is now the most popular time of the week for online purchases, as we all look to retail...

Self-checkouts are here to stay, but retailers shouldn’t leave cash buyers behind in the...

It's fair to say that self-service checkouts are not universally popular with shoppers. Is this because, as shoppers, we much prefer to see a...

Why Smaller Retailers Need to Embrace Digital Display Solutions to Survive in a Competitive...

Now more than ever, the retail space is increasingly competitive as online shopping and franchises fill the market. Therefore, it is important for smaller...

I’ve spent over ten years helping brands transform their customer experience. Here’s what works.

We've just changed the name of our business from Critizr to Goodays. Why? Because what started out ten years ago as technology to manage...

Tech Trends & The Metaverse

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PayPal’s e-Commerce Index¹ explores the ever-evolving e-commerce landscape, revealing how new ways to shop are creating new opportunities to sell. With 72 per cent...

42% of Gen Z now engage with brands via web3, Retail Technology Show research...

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Metaverse adoption is accelerating at pace with two fifths (42%) of Gen Z now interacting with brands via web3, according to new research from...

Bank Holidays bring a ‘Spring in the step’ for retailers

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As the UK heads towards the spring and an enhanced bank holiday season, millions of consumers have revealed they are planning to go shopping...

How an Omnichannel Approach Can Build a More Diverse Customer Base

Today’s online shoppers expect to be able to shop across a multitude of platforms. According to Harvard Business Review, 73% of all consumers now...

Could the UK Consider Mandatory CO2 Labels for Parcels, Following Germany’s Lead

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Could we soon be seeing labels on our parcels revealing their carbon footprint? Industry professionals and politicians in Germany are calling for CO2 labels...

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