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The majority of UK consumers shun social shopping and a third increase use of...

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New data has revealed that 56% of UK consumers have never purchased from a social media site using in-app shopping features, despite over a...

Latest retail report shows buyers are embracing change as they continue to navigate supply...

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While 2022 started with the pandemic primarily behind us, new challenges have emerged that again challenge retail buyers of consumer-packaged goods. Supply chain issues...

Smart subscribers turn to sign-up products and services to help with cost-of-living

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New data from Barclaycard Payments on the ‘subscription economy’ sheds light on how demand for sign-up products and services is evolving following growth during...

The Future of Online Shopping: The E-commerce Trends that Shape the Retail World

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Globally, online’s share of total retail sales was 16.4% in 2020, with e-commerce accounting for more than three-quarters of overall retail growth, and 57%...

Direct-to-consumer retail is about dynamism, as well as data

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Not too long ago, during the depths of lockdown, the direct-to-consumer (DTC) model was hailed as the saviour of retail and the future of...

Brands have just 55 seconds to make a strong impression

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The average online consumer spends just 55 seconds on a page, giving brands less than a minute to make an impression. That’s according to...

How retailers can capture customer loyalty during a cost of living crisis

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Rising inflation is a concern for retailers across the globe. Customers are becoming more vigilant about spending money. Equally, retailers are faced with increased...

Retaining loyalty in uncertain times

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Recently GFK’s closely-watched consumer confidence index hit -40, its lowest score since records began in 1974. With the cost of living on the rise,...

eBay’s sponsorship of Love Island ushers in fashion industry change

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An eCommerce powerhouse, eBay is no stranger when it comes to being a digital commerce trend setter. Known as the “go-to” site for selling...

‘Click and Collect’: the new opportunity for retailers

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When it comes to physical stores, retailers traditionally focus on the in-store journey. Customers enter, browse, trial then purchase. But the pandemic completely altered...