New report by Hokodo finds that B2B sellers lose out on buyer loyalty and...
Hokodo has released a report that explores the habits and e-commerce expectations of business buyers.
Out of the 500 surveyed B2B buyers, 83% said that...
Blending Digital and Retail Experiences for Superior Customer Service
Sarah wants to buy a new pair of shoes. She starts by looking online to compare prices and styles. When she visits her local...
Dobell Menswear tailors post-purchase experiences for the perfect fit in partnership with Scurri
British online menswear brand, Dobell, has taken ownership of its post-purchase experience reducing ‘where is my order’ (WISMO) queries, driving business profitability and generating...
Landsec’s New Research Emphasises Nature’s Role in Future Retail Environments
Landsec's latest study underscores the critical importance of incorporating nature and biodiversity into the planning of UK cities to ensure they remain attractive places...
Amperity Fixes AI’s Data Quality and Access Problems For Retailers
Today’s customer data platforms (CDPs) typically outsource or minimise the work that is required for retailers to clean and organise customer data. This leads...
Why Retailers Need to Prepare for the Social Commerce Boom
Social commerce - purchases made directly on social networks - may seem anecdotal to some, but it's taking off and is expected to grow...
Out & About: MINISO Opens its first East London store in Westfield, Stratford City
MINISO, the global lifestyle retailer, has inaugurated its latest store in East London's Westfield Stratford City. The event, held on March 1st, saw British...
The Body Shop’s Path to Revival Amid High Street Hurdles
The Body Shop, once a pioneering force on the British high street, has encountered numerous challenges over the past decades. Founded in 1976 by...
Observing, Learning, Adapting: is in-store Customer Analysis the Future of Retail?
Customer behaviour monitoring isn’t a new concept for the retail sector. Shoppers are already monitored extensively online, and people are often happy to consent...
Foodhub delivers +86% basket conversion uplift using MoEngage’s AI-powered customer engagement solution
Online food delivery and takeaway app, Foodhub, has improved conversions and reduced basket abandonment, partnering with MoEngage, the insights-led customer engagement platform.
Founded in 2008, Foodhub...