Beyond retail: Smart ways to unlock direct-to-consumer relationships
Retailers, CPG and FMCG brands — are all fortunate to have huge amounts of data at their disposal. However, sorting through what’s relevant and...
Retail rush to digital exposes big gaps in strategy and vision new survey reveals
UK retailers are at the sharp end of rapid digital transformation as they race to keep pace with shifting customer demands but many of...
UK retailers: Are you ready to ‘sleigh’ this year’s holiday campaigns?
Last year, according to Statista, the U.K.’s total holiday spending was set to top £84 million, with an average spend of £1,746 per shopper....
Global beauty retailer Sephora launched into the UK with a star studded launch event...
Celebrating its’ UK launch, the beauty retailer hosted a star-studded launch event which welcomed a stellar line up of beauty founders and who’s who...
Data shows UK shoppers sharpening their focus on quality, convenience and value for money
New research from American Express reveals British shoppers are increasingly seeking better value for money, quality, and convenience during the current economic climate, offering...
Gen Z’s Message to Merchants: Meet Us in the Metaverse
A new study from FIS® (NYSE: FIS), shows how the shopping preferences of younger UK consumers have shifted as adoption of embedded finance services...
How should luxury retailers adjust their e-commerce strategy as the UK economy faces uncertainty
It’s been a turbulent few years for luxury consumer brands, with no one being able to predict what would happen during the Covid-19 pandemic....
Q&A Mairead Masterson, Director of Business Intelligence and Analytics, Bloom and Wild
Mairead Masterson, Director of Business Intelligence & Analytics at online florist Bloom & Wild will be speaking at IRX@DTX+UCX at ExCeL, London on Wednesday...
Best and worst cities in the UK for customer service
A new study, by careers experts, StandOut CV, has analysed 784,444 customer reviews from Google Maps to reveal the best and worst cities in...
Optimising returns through big data insights
As we approach peak season sales, optimising the returns process is crucial if retailers are to save the sale and keep items circulating in...