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Opinion, interviews, research and case studies from 365 Retail, looking in more depth at how retailers are adapting their stores, technology and operations.

Monday Mornings at 10am Mark New High for Online Shopping: The Rise of Cyberslacking?

Logistics specialists ParcelHero says 10am Monday is now the most popular time of the week for online purchases, as we all look to retail...

Self-checkouts are here to stay, but retailers shouldn’t leave cash buyers behind in the...

It's fair to say that self-service checkouts are not universally popular with shoppers. Is this because, as shoppers, we much prefer to see a...

Why Smaller Retailers Need to Embrace Digital Display Solutions to Survive in a Competitive...

Now more than ever, the retail space is increasingly competitive as online shopping and franchises fill the market. Therefore, it is important for smaller...

Over half of UK shoppers say retail staff make or break in-store experiences, Retail...

The human touch delivered by store staff is playing an increasingly important role in crafting customer experience in-store for shoppers, according to new research...

Report Highlights Strides in Sustainability for Fashion Retail Industry

A new report by Deloitte in partnership with World Retail Congress, has launched today exploring how the fashion industry is using technology to power...

5 Reasons Why You Should Attend the 2023 Retail Technology Show

The Retail Technology Show, one of the most anticipated events in the retail industry, returns to London in 2023, showcasing the latest innovations and...

BNPL Usage Trends in UK: Gen Z Embraces Trend, Fashion Leads Spending, and Luxury...

PayPal’s E-Commerce Index¹ explores Brits’ relationship with Buy Now, Pay Later payment methods in mid-2022; including where and when UK consumers are using the...

Social Commerce on the Rise: How Merchants Can Capitalise on the Trend

With 98 per cent of Britons saying they made a purchase via social media in 2022, PayPal’s eCommerce Index¹  looks at how merchants can...

I’ve spent over ten years helping brands transform their customer experience. Here’s what works.

We've just changed the name of our business from Critizr to Goodays. Why? Because what started out ten years ago as technology to manage...

Tech Trends & The Metaverse

PayPal’s e-Commerce Index¹ explores the ever-evolving e-commerce landscape, revealing how new ways to shop are creating new opportunities to sell. With 72 per cent...

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