Retail needs a new operating system
Few sectors were hit as hard by the COVID-19 outbreak as retail. Analysis by Tradeshift shows that the volume of transactions across retail supply...
Scotland’s shopping footfall ‘still languishing 25% below pre-pandemic levels’
Footfall at Scotland’s shops is still languishing around 25% below the levels recorded before the coronavirus pandemic, according to new figures.
The Scottish Retail Consortium...
For today’s customers, what’s the point of points?
As Morrisons makes significant changes to its loyalty scheme, it’s time to reassess what’s really important to customers, says Swapi Founder and CEO Pete...
Let communities and councils decide what happens on their local High Street
The government should give communities more say over their local high streets’ future and enable councils to support them to do this.
This is according...
GUESS Europe launches the Guess Z Lab, in collaboration with the Lifestyle-Tech Competence Center...
GUESS Europe, the Lifestyle-Tech Competence Center (LTCC), and Microsoft are proud to announce the launch of the GUESS Z Lab, an innovative concept conceived...
Violence and abuse against shopworkers surges
Violence and abuse against shopworkers surged last year and gathered pace further as the enforcement of coronavirus measures such as face masks and social...
High Street footfall shows cautious signs of recovery as hospitality ‘halo’ begins to take...
Retail footfall saw a welcome boost across retail parks, shopping centres and High Streets during the first weekend of indoor hospitality reopening, the latest...
Brands jeopardise customer loyalty as they fail to replicate in-store experiences online
Brands are putting customer loyalty at risk due to a disconnect between their physical and eCommerce experiences, a new research report by PFS has...
Consumer confidence rebounds to pre-lockdown levels – survey
Consumer confidence has bounced back to its pre-pandemic level as the easing of restrictions boosted the financial mood of the nation, a long-running survey...
Retail sales soar as shoppers welcomed back to stores
Retailers enjoyed a surge in spending as shoppers flocked to high streets following the easing of restrictions that saw non-essential stores reopening after the...