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Features

The latest insight from the retail technology industry.

How digital commerce can create emotional and unique shopping experiences

The race for a digital strategy and its fastest possible implementation has never been more relevant than today. COVID-19 and the onset of social...

UK retailers don’t always convert one-off buyers into customers

UK brands and retailers are unable to convert one-time buyers into customers, some pushed online for the first time during lockdown, because they do...

Prime Day best sellers by country

Prime members saved more than $1.4 billion during Prime Day, taking advantage of deep discounts over the two-day event. Some of the top categories members...

Holistic view of stock increases online product availability by 21%, new research reveals

A holistic view of retail stock increases the number of products available to online shoppers by 21%, according to new research. A study of 50 retailers by...
Customer experience

Enough is enough: A third of customers would ditch companies after just one poor...

A third of UK customers would ditch companies after just one poor experience, according to analytics research company SAS. Meanwhile, 90 per cent of...

ROI vs Awareness: Influencer Marketing’s Billion Dollar Question

As we’ve entered a brand-new decade of influencer marketing, things are changing. And rather swiftly at that. With 63% of marketers intending to increase their...

Consumer spending surges in September

Data from Barclaycard, which sees nearly half of the nation’s credit and debit card transactions, reveals that spending on essential items grew 6.1 per...

80% of UK Amazon shoppers plan to buy on Prime Day

massive 80 percent of Amazon shoppers in the UK plan to buy products on Amazon Prime Day later this year, according to new research...

High street recovery from lockdown stalled in September

The recovery of the UK’s high streets stalled in September as many cities’ and towns’ summer booms ended. This is according to the latest...

Voice commerce and the opportunity for retail

Voicetech has quickly gone from a ‘nice to have’ side-project for businesses to being poised to become a legitimate, key channel; both in terms...