The Retail Technology Show Brings the Magic of Retail to Life, Welcoming 12,500+ Visitors...
Having delivered its largest innovation showcase in the event’s history, the Retail Technology Show welcomed over 12,500 retail professionals to its iconic two-day event, an increase...
Half of UK Consumers Back a Return to VAT-free Shopping for Tourists to Boost...
Despite the Government refusing to overturn the abolition of the duty-free shopping for tourists in the Spring Budget, now half (50%) of UK consumers...
Distribution and Wholesale Seek Retail Skillset to Gain Competitive Edge
Providing excellent customer service, whether you’re working within a B2B or B2C focussed industry remains paramount for successful business growth and retention. Embracing an...
The Intersection of Gen AI, Data Quality and Customer Success
In the retail landscape, the fervour surrounding generative AI has reached a crescendo. However, for many consumer brands, the divide between expectations and reality...
Millennials the Most Likely Demographic to Be Influenced by Retail Media Ads, Retail Technology...
Millennials are the most likely shopper demographic to have their buying decisions influenced by Retail Media ads at the shelf-edge, the latest research from the Retail...
The Significance of Mobile Commerce (M-Commerce) in 2024
Mobile commerce is an essential part of today’s digital economy as consumers are increasingly using smartphones and tablets to discover new products.
As of Q4...
Investment in Tech Now Critical to Retail in 2024 as Inflation Continues to Fall
“Fierce" competition for cash-strapped shoppers among retailers was cited by the British Retail Consortium (BRC) in February 2024 as one of the main reasons...
New report by Hokodo finds that B2B sellers lose out on buyer loyalty and...
Hokodo has released a report that explores the habits and e-commerce expectations of business buyers.
Out of the 500 surveyed B2B buyers, 83% said that...
Blending Digital and Retail Experiences for Superior Customer Service
Sarah wants to buy a new pair of shoes. She starts by looking online to compare prices and styles. When she visits her local...
Dobell Menswear tailors post-purchase experiences for the perfect fit in partnership with Scurri
British online menswear brand, Dobell, has taken ownership of its post-purchase experience reducing ‘where is my order’ (WISMO) queries, driving business profitability and generating...
