Research

Retail research and survey findings on shoppers, technology, trading and the workforce, from industry bodies, analysts and technology providers.

Empowering SMEs to Go Global Through Online Marketplaces


This month, the Office for National Statistics reported that the UK fell into a technical recession in the latter part of 2023.  This recessionary environment...

A quarter of shoppers will now only shop with retailers offering loyalty member pricing,...

With supermarkets including Sainsbury’s, Morrisons, M&S and Coop following Tesco’s lead, launching discounted prices exclusively for loyalty scheme members, the popularity of these programmes...

Uk and European Exports to China via Alibaba’s Platforms Grow by a Third to...

A report commissioned by Alibaba Group reveals that UK exports via Alibaba Group’s platforms increased by more than half (57%) in 2022. Across 27 European...

Building Consumer Trust in the Digital Age: Thrudark’s Strategy

At ThruDark, we’ve committed to charting our own course to success — and integral to that mission is the relationship we have with our...
AI Chatbox Conversation being showcased at the Retail Technology Show

Despite fast-paced AI adoption, 73% of UK shoppers say human roles will always be...

Despite 2023 being hailed as the year of the Artificial Intelligence (AI) hype-curve, UK shoppers are clear that AI can never replace human interaction. ...

Catering to Convenience-driven Consumers Through SoftPos

In sharp contrast to the pandemic years, shoppers in the UK are reverting to more traditional methods and going back to brick-and mortar stores....

Antalis Joins the Self-Adhesive Industry Sustainability Action Group

Antalis recently announced its role as one of the founding members of the Self-Adhesive Industry Sustainability Action Group (SAISAG). Here, Antalis’ Director of Visual...

Content Commerce Will Keep the Tills Ringing in January

Once upon a time, the January sales were a key period for retailers. But as consumer buying patterns have shifted inexorably by Black Friday...

9 out of 10 Businesses Will Revamp Loyalty Programmes by 2027

89 % of businesses are planning to invest in new customer loyalty technology and approaches to improve their customers’ experience in 2024, following a...

Unlocking the Future of Customer Data: Global Brands Share Their Thoughts

The world of customer data is rapidly changing, and companies are responding with diverse strategies to stay ahead in this dynamic environment. At Amperity’s...

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