Research

Retail research and survey findings on shoppers, technology, trading and the workforce, from industry bodies, analysts and technology providers.

How an Omnichannel Approach Can Build a More Diverse Customer Base

Today’s online shoppers expect to be able to shop across a multitude of platforms. According to Harvard Business Review, 73% of all consumers now...
Roland Palmer, General Manager, UK, Benelux & Nordics, Alibaba Group 

Top 5 China Ecommerce trends to watch in 2023

In 2022, roughly 1 billion consumers shopped on e-commerce channels across China, generating 45.3% of all retail sales online. As one of the world’s largest e-commerce...

Is blockchain the future of retail payments?

Today’s consumers expect convenient, secure and easy-to-use payment options for retail purchases. Digital payment methods like mobile wallets and peer-to-peer applications check all the...
Metaverse - Nik Nicholas, Head of Sales at Radically Digital

Enter the Meh-taverse: The future of retail or emperor’s new clothes?

Is the metaverse a bandwagon worth jumping on? It’s tempting. A Bloomberg headline from 2021 screamed ‘Luxury brands are already making millions in the...

Three quarters of CMOs surveyed planning to expand direct-to-consumer selling channels into 2023

Consumer electronics brands are looking to increase their direct-to-consumer selling in 2023, despite the cost of living crisis and reductions in consumer spending. In...

Exploring the Advantages of Energy Efficiency for the UK’s Retail Sector

The UK government's Build Back Greener strategy has set ambitious goals for decarbonising the economy by 2050. In response, businesses and consumers are supporting...

Are autonomous stores the future of retail?

The digitalisation of the retail industry, which has been advancing at a rapid pace in recent years, has also led to equipping physical stores...

Circular retail, the High Street revival and cost-conscious consumerism tops 2023 retail trends, new...

Circular retail prompted by sustainably-minded shoppers, a revival in bricks-and-mortar demand and continued cost-conscious consumerism by price-sensitive shoppers were among the emerging retail trends...

New research proves customer loyalty is the lifeline companies need

Antavo, the Enterprise Loyalty Cloud platform, has released its 2023 Global Customer Loyalty Report, highlighting an increasing reliance on loyalty programs to overcome concerns...

What the Metaverse means for Retail

The metaverse, a virtual world that exists entirely online, is set to revolutionize the way we live and work in the UK. The term...

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