Beyond the Product: Crafting Immersive Luxury Retail Experiences Through Digital Signage
In the world of luxury retail, every detail matters in conveying a brand’s legacy, history, artisanry, and values, as they push the boundaries of...
Trend Loyalty Rises as ‘True Loyalty’ Stalls in UK
SAP Emarsys’ latest Customer Loyalty Index reveals a shift: traditional brand loyalty has plateaued, supplanted by fast-moving, trend-driven “Trend Loyalty.”
Hybrid Retail Experiences – Delivering Seamless Click and Collect Journeys
Justin Thomas, VP Sales EMEA North at Akeneo urges retailers to see how product and experience management systems are the glue that binds the many experiences and transactions that go to make up hybrid retail.
The High Street Isn’t Doomed – Omnichannel Is Its Comeback Plan
Up to 17,000 shops are expected to close this year alone, according to the Centre for Retail Research*. With this figure in mind, fulfilmentcrowd – a...
The Digital Aftermath: What Amazon’s Store Closures Mean for AI in Grocery
Amazon’s decision to close all of its Fresh physical stores in the UK has stirred conversation across the grocery sector, raising questions about the...
AI Revolutionises UK Shopping but Consumers Demand to Stay in Control
A new nationwide study* from Scurri, the delivery management and post-purchase experience software provider, reveals that while UK shoppers are increasingly embracing Artificial Intelligence (AI) in...
Out-of-Town Retail Attracts Investor Focus Amid Cost Pressures
Retailers are increasingly shifting towards more cost-effective formats, such as out-of-town shopping centres and food stores, as mounting business costs prompt a reassessment of...
1 in 3 Gen Z and 1 in 4 Millennials Now Turn to AI...
Survey reveals rapid adoption and growing trust of agentic commerce, with Gen Z and Millennials leading the way
Green Logistics and Sustainable Fulfilment Start With Address Verification
Commitment by retailers to environmentally friendly practices is very important, not only with climate change accelerating, but also with 64 per cent of consumers...
Why Covent Garden is ‘The Capital’ of Experiential Marketing
Covent Garden has become the go-to destination for brands looking to activate experiential marketing campaigns in London, and arguably the UK. But what are...