New research proves customer loyalty is the lifeline companies need

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Antavo, the Enterprise Loyalty Cloud platform, has released its 2023 Global Customer Loyalty Report, highlighting an increasing reliance on loyalty programs to overcome concerns...

AI-driven planning tools hold the key to successful supplier collaboration

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Retail success comes from an ability to delight customers, operate with excellence and effectively leverage financial incentives to drive and maintain footfall. Yet the...

Pressure on UK household incomes prompts earlier Christmas gift shopping, new research from Sensormatic...

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Sensormatic Solutions, the leading global retail solutions portfolio of Johnson Controls, today released its third annual European Holiday Consumer Sentiment Survey, which found that the...

UK retailers: Get ready for ‘back to school season’

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As back to school campaigns begin in full swing, the pressure is on retailers to engage with customers in more meaningful and personalised ways....

Personalisation gap persists as UK retailers’ cross channel engagement fails to meet shoppers’ accelerated...

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Irrelevant content and inconsistent cross-channel communications top shoppers personalisation peeves, the latest research from insights-led customer engagement platform, MoEngage, revealed, as retailers and brands...

Latest retail report shows buyers are embracing change as they continue to navigate supply...

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While 2022 started with the pandemic primarily behind us, new challenges have emerged that again challenge retail buyers of consumer-packaged goods. Supply chain issues...

Axerve white paper explores digital payments trends & the importance of multi-channel and hyper-personalised...

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Axerve, Payment Partner to Grow, specialising in creating accessible and frictionless payment solutions for Ecommerce and physical sales, today announces the release of a...

New data reveals how retailers can meet consumer expectations for the metaverse, sustainability, and...

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Productsup, the product-to-consumer (P2C) software company, today released The commerce shortfall report, which highlights how companies can meet global consumer demand for product...

White paper: Joy of Shopping

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Following the oppression of isolation brought on by the pandemic, shopping-for-leisure in physical stores begins to replenish our essential need for real-time experiences and...