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Evri Invests £1 Million in AI Strategy to Enhance Parcel Delivery

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Evri, the UK's largest dedicated parcel delivery company, has announced a £1 million investment in its artificial intelligence (AI) strategy to improve customer service...

Uk Retailer Adoption of Carrier Management and Post-purchase Solutions Increases in Q1, New Research...

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Mid-market and enterprise retailers’ uptake of carrier management and post-purchase solutions increased in the first quarter of 2024 as retailers look to unify customer...

Royal Mail Drop-off is now Available at Collect+ Stores Nationwide 

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Royal Mail customers can now drop off parcels in convenience stores around the UK using the Collect+ network. More than 700 locations are now live...

Frasers Group Unveils Major Investment in Digital Transformation for Enhanced Customer Experience

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Frasers Group is embarking on a transformative journey to overhaul its digital landscape, focusing on enhancing operational efficiency and the ecommerce experience for customers....

IKEA Ireland Unveils New State-of-the-Art Distribution Centre in Rathcoole, Co. Dublin

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IKEA Ireland has opened a new state-of-the-art distribution centre located in Rathcoole, Co. Dublin, marking a significant milestone in the company's expansion within Ireland....

Delivery management platform, Scurri topped over €12 billion in Gross Merchandise Value (GMV) in...

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Delivery management platform, Scurri, today reported an increase in the total gross merchandising value (GMV) of goods processed through its platform, which totalled over €12 billion...

Next-Level Customer Satisfaction: How Smart Logistics Are Transforming Online Shopping

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Gone are the days of waiting weeks for your online orders to arrive. E-commerce has evolved rapidly, and customer satisfaction is at the heart...

Distribution and Wholesale Seek Retail Skillset to Gain Competitive Edge

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Providing excellent customer service, whether you’re working within a B2B or B2C focussed industry remains paramount for successful business growth and retention. Embracing an...

Jollyes Agrees New 10 year Contract with Supply Chain Partner Wincanton

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Jollyes today (20 March) confirms it has agreed on a new 10-year logistics partnership with supply chain partner Wincanton. It also announced it had completed...

New report by Hokodo finds that B2B sellers lose out on buyer loyalty and...

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Hokodo has released a report that explores the habits and e-commerce expectations of business buyers.  Out of the 500 surveyed B2B buyers, 83% said that...