Hobbycraft Enhances Shopping Experience for Customers through Launch of New App
Hobbycraft has announced the launch of a new mobile application, providing customers with easy access to thousands of product and project offerings as well...
Almost half (45%) of retailers now experience customer churn rates upwards of 51%, according...
With the cost-of-living squeezing consumers’ disposable incomes and ebbing away at customers’ loyalty propensities, retailers are facing higher levels of customer churn, the latest...
John Lewis Partnership Boosts Tech Transformation with £100m Google Cloud Agreement
he John Lewis Partnership, the UK's largest employee-owned company, today announced a strategic partnership with Google Cloud, worth £100m over the next five years....
Half of personalised content is “boring” and “unhelpful” according to UK consumers
Over half (51%) of UK consumers say that the targeted content they receive online is often “boring” or “unhelpful.” That’s according to new research...
Young Shoppers Value Purpose Over Price for Loyalty, American Express Reports
Gen Z and Millennial shoppers are continuing to prioritise retailers’ reputation and brand credentials when choosing where to spend, in spite of the challenging...
Jigsaw Selects Voyado to Drive Personalisation, Loyalty and Sustainability
Jigsaw, the renowned British fashion brand announces Voyado, as its new solution for customer loyalty and marketing automation. This collaboration marks a significant milestone...
From Retail Experiment to Commercial Phenomenon: The Evolution of Amazon Prime Day
As the clock strikes midnight tonight, Amazon is gearing up to unleash its much-anticipated Prime Day in the UK. For a span of 48...
Antavo and CarltonOne Join Forces to Improve Loyalty Program Engagement
Antavo, the leading Enterprise Loyalty Cloud, and CarltonOne Engagement, the purpose-powered engagement platform with a global rewards fulfilment engine, today announce a partnership to help...
Customer loyalty programmes vital for retailers to retain customers, report finds
Customer loyalty programmes are ‘vital’ for retailers to retain customers, with over half of the UK consciously buying less due to the cost-of-living crisis,...
Trading places: Five things heritage brands can learn from start-ups
Throughout our life we’re encouraged to look upwards for inspiration. To learn from our elders, from those who have been around the block, people...