Shopping centre owner intu is piloting new technology that lets people compete in giant video games whilst they shop as part of its start-up incubator programme, intu Accelerate.
Start-up business Rhythm is working with intu to test how massive gaming experiences in shopping centres could drive up footfall, attract younger shoppers and benefit retailers. Its product, Piing, creates multiplayer games...
The recent bankruptcy of Toys "R" Us, one of the world’s most established retail brands, once again puts the focus on the crisis experienced by physical stores in the face of the e-commerce push. Statista forecasts suggest that e-commerce sales will grow 72% in the next 3 years.
However, and despite this consolidation, conventional commerce still has adherents among consumers....
Co-founders of menswear apparel brand L’Estrange, university friends Tom Horne and Will Green share the story behind the brand’s development, talk about their store concept ‘The Apartment’, and explain why more fashion brands should champion a move towards ‘Essentialism’.
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Shopping malls are where you can find everything under one roof. They have been with us for decades, but are these – usually gigantic – developments still as relevant as they once were? How will mall owners keep enticing shoppers in the years ahead? Will the big anchor store still be the big draw? And what will the mall...
A lot of talk in the automotive and technology sectors focuses on driverless cars; we’re told they’re just around the corner. In this edition of ‘The Interview’, we sit down with Rockar founder Simon Dixon. He talks to business broadcaster Ben Bland about his company’s latest partnership with industry giant Ford and fashion retailer Next, and how innovation is...
An in-depth conversation with, owner of online clothing brand Supremebeing.com. Business broadcaster Ben Bland sits down with him to talk refashioning physical and online retailing and explore why the brand has eschewed many standard industry practices in favour of tackling ethical concerns.
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Featuring in-depth conversations with leading figures from the world of retail, this is The Retail...
We ask our experts for their views on what the future holds for human interaction within the physical retail environment. As ever we’ll gauge how the industry is shifting its focus, the implications of delivering a human scale on the shop floor, and how retailers can better engage their most valuable of resources to bring innovation to a whole...
In this special edition, recorded at NRF Big Show 2018, business broadcaster Ben Bland talks to Jason Breazeale, Director of Innovation for Ahold Delhaize. He discusses the challenges of grocery retail as the direction moves away from being simply functional transactions to delivering a seamless, life-orientated retail experience for the shopper, regardless of channel.
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Jamie Taylor is the Retail, Property and Wholesale Director for international beauty brand, L’Occitane. The retailer has recently opened new flagship stores in London, Paris and Toronto, creating a retail experience that is focused on sensorial delight and exceptional service standards. Taylor tells business broadcaster Ben Bland what lies instore for shoppers in its new Regent Street store, how...
Microsoft and Marks & Spencer have announced the signing of a strategic partnership focused on testing the integration of Microsoft AI technologies into M&S’ customer experience, stores and wider operations.
The partnership will see the two organisations work together to explore how technologies such as artificial intelligence can be utilised within the retail environment to improve customer experience and optimise...
