Whether they’re shopping for themselves or for others, 48 percent of today's shoppers say they're open to buying from new retailers during the holiday season. And increasingly, they’re leaning into videos and inspirational imagery to help them decide. Video has become a favorite research tool for holiday shoppers. Nearly two-thirds of shoppers say online video has given them ideas...
Biometric technology continues to gain momentum in many areas of our lives. Earlier this month, NatWest became the first UK bank to trial a biometric credit card, which will see consumers carrying out contactless payments using their fingerprint, instead of a PIN, for authentication.
As similar trials take place around the world, we can expect this new payment technology to...
According to Gartner, by 2024, the World Health Organization (WHO) will identify online shopping as an addictive disorder. It predicts that a key driver will stem from retailers increasingly deploying AI and personalization tactics, designed to drive greater awareness and engagement of products and services amongst consumers.
Matt Meckes, Chief Technology Officer at Cohaesus, a strategic digital consultancy and developer based...
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REPL Creates Workforce Management Function in Microsoft Teams to Drive Employee Engagement
Terry Clark - 0
Retail IT consultancy and technology firm, REPL Group, has teamed up with Microsoft to build workforce management (WFM) functionality into its Microsoft Teams solution. The collaboration has seen REPL integrate JDA Workforce Management with the Microsoft Teams interface to allow access to almost real-time employee information.
As part of an initiative to drive engagement within the UK workforce of a...
News
Homebase partners with Neptune to support its focus on providing the best customer service
Terry Clark - 0
Homebase, one of the UK's largest home improvement and garden retailers, has partnered with Neptune Software a leading provider of ‘low-code’, rapid application development software.
Homebase has chosen Neptune’s DX Platform to support the development of IT solutions that will help simplify customer ordering, product inventory and supplier management. The new approach is part of Homebase's turnaround plan, helping to streamline its...
No matter whether you’re a homeowner or businessman, we’re all responsible for the waste we produce and how we dispose of it. But just how responsible are we for our waste? Well, an article published in the West Leeds Dispatch expressed that it’s a matter of law and breaking it could see us receiving a fine. Not only does...
Each year, Christmas markets are a major event for retailers and shoppers alike. The scent of mulled wine and the jingle of bells on a crisp winter’s night are enough to get everyone into the Christmas spirit. Festive markets are the best place to find all the essential Christmas traditions. If you’re a retailer, getting a spot in a...
Insight/Partner
Leading payments provider myPOS has unveiled its first-ever countertop device, as it targets hotels, restaurants and retail store merchants.
Terry Clark - 0
Fintech firm myPOS aims to provide affordable payments solutions to SMEs that might traditionally shy away from accepting card transactions.
The company, headquartered in London, has traditionally offered compact, mobile devices that have proved particularly popular with taxi services and the hotel, restaurant and catering sector. But myPOS has now launched its debut desktop model - the ‘myPOS Hub+’ -...
Insight/Partner
If you’ve got it, haunt it! Why Halloween performance can make or break a retailer’s peak trading
Terry Clark - 0
Is Halloween considered a trick or a treat by your marketing team? Thanks to a steady tide of pop culture, Halloween has gradually captured the imagination of British consumers desperate to shrug off the onset of winter with a well-timed burst of retail therapy.
And with the spectre of low consumer confidence still haunting the retail industry, savvy retailers and...
The Creative Retail Awards 2020 are now open for entries, with even more categories than ever. The Awards have quickly become one of the most distinguished accolades within the retail industry and recognise projects and products that have demonstrated the very highest level of innovation and excellence within retail.
The 2020 Awards will introduce new categories including Omni-Channel Experience, Bar and Restaurant Design...