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The Future of Online Shopping: The E-commerce Trends that Shape the...

Globally, online’s share of total retail sales was 16.4% in 2020, with e-commerce accounting for more than three-quarters of overall retail growth, and 57%...

The many faces of the connected customer

Businesses may be overlooking connected customers’ situational demands, as shoppers’ purchasing behaviours shift depending on the item they are buying, a new report by...

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