Tapi Carpets & Floors has officially opened its first concession store at John Lewis Oxford Street, following its launch on 10th February. This marks the beginning of a wider partnership that will see 16 more Tapi concessions open in John Lewis stores across the UK by summer 2025.
A New Flooring Destination at John Lewis
Now open to customers, the new concession offers an extensive selection of carpets, laminate, engineered wood, and luxury vinyl flooring. Tapi’s expert floorologists are on hand to assist shoppers in choosing the right flooring, with additional access to a specially curated collection of John Lewis-branded carpets, as well as ranges from Westex, Brockway, and Victoria. The store also stocks laminate flooring from Quick-Step.
Expanded Services and Flexible Payment Options
As part of the partnership, John Lewis customers can now benefit from Tapi’s home visit service and digital offering via tapi.co.uk. Those requiring full flooring installation can arrange fitting through Tapi’s nationwide network of trusted fitting partners, with additional services including uplift and disposal of old flooring. Interest-free credit plans of up to 30 months with zero deposit are available to help customers spread the cost.
Industry Leaders Comment on the Launch
Charlie Harris, Director of Buying at Tapi Carpets & Floors, commented on the store opening:
“It’s a great honour to be associated with the John Lewis brand. Like Tapi, they’re focused on great value, high-quality products and delivering outstanding customer service. We’re also delighted to bring to market an appealing new collection of 100% wool John Lewis branded carpets.”
Katie Papakonstantinou, Director of Services & Hospitality for John Lewis, added:
“It’s been so exciting to see this first concession launch. We’re delighted to welcome Tapi to John Lewis and are confident that our customers will value their extensive flooring proposition and commitment to outstanding customer service.”
Nationwide Rollout by 2025
With the Oxford Street concession now open, the partnership will continue its nationwide rollout, with 16 further openings planned in John Lewis stores across the UK. This collaboration is part of John Lewis’ strategy to expand its home interiors offering while providing Tapi with a presence in key retail locations.
