The Very Group has partnered with InPost UK to give customers more choice over how they receive their parcels.
The group, which operates digital retailers Very and Littlewoods, has introduced locker delivery through InPost UK across its delivery network. Customers can now collect orders from InPost UK’s nationwide network of more than 14,000 lockers, with both standard and next-day delivery options available.
The move follows Very’s roll-out of InPost Lockers for returns earlier this year. Since launch, more than 30% of the online retailer’s returns have been processed through InPost’s locker network.
The announcement also cited consumer research showing a wider shift in UK delivery behaviour, with 58% of consumers saying parcel lockers are a better option than home delivery and two in five UK adults using them regularly.
“Here at Very, we’re always looking for ways to enhance the customer experience and the introduction of InPost lockers does exactly that.
“We know that the families we serve are tight on time, so to be able to give them the option to collect their delivery at a time that suits them, from a convenient location, really does offer a new level of ease. The expansion of our delivery network is just one of the many ways we’re enhancing the customer experience to deliver on our purpose of helping families get more out of life”
Sean Hallows, chief operations and technology officer at The Very Group
“Very is a retailer that genuinely understands its customers and extending our partnership into outbound delivery made complete sense. When over 30% of their returns were already coming through our locker network, that told us the demand was there and customers were actively choosing it.
“More and more retailers are recognising that giving customers a genuine choice over how they receive their parcels creates a better experience for everyone.”
Jon Nicholson, Chief Commercial Officer at InPost UK
InPost UK locker delivery will be free on standard orders over £30.
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