Hotel Chocolat has partnered with Deliveroo to introduce on-demand chocolate gifting, with the service launching initially from five of the chocolatier’s UK locations.

Customers can order a selected range of Hotel Chocolat products through Deliveroo from Manchester Cross Street, Chiswick, Staines, St James’s and Wimbledon.

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Gifting Range Available Through Deliveroo

The initial range includes the Velvetiser®, Hotel Chocolat’s new boxed selections, its signature Selectors and Velvetised Creams.

The partnership provides an additional route for customers buying gifts for occasions including birthdays, celebrations, thank-you gestures and visits to hosts, as well as more immediate gifting requirements.

Hotel Chocolat said searches for the brand on the Deliveroo app increased by more than 40% in the year to June 2026 compared with the preceding 12 months. The agreement also adds the chocolatier to Deliveroo’s expanding on-demand retail offer.

The exclusive partnership comes as Hotel Chocolat prepares for the final months of the year, with Christmas products including Advent calendars and stocking fillers due to be added to the Deliveroo range later in 2026.

“Thoughtful gifting has always been at the heart of Hotel Chocolat, and we’re constantly looking at how we can make it easier for customers to mark the moments that matter.
Partnering with Deliveroo gives customers a completely new way to access and send Hotel Chocolat gifts: combining the quality and originality they expect from us with greater choice and flexibility. It’s an exciting next step in how we’re growing the brand and meeting customers where they want to shop.”

Carrie Martin
UK General Manager at Hotel Chocolat

“We are building a new destination for gifting at Deliveroo. Customers are no longer using our platform just to shop for themselves but to send something special to a loved one, whether for Valentine’s Day, Christmas, a birthday and more. As a true gifting specialist, Hotel Chocolat brings real brand authority and category expertise to our retail offer, and we are excited to help them reach more consumers who are on a mission to find a meaningful last-minute gift.”

Suzy McClintock
VP Consumer at Deliveroo

Hotel Chocolat was founded in 2004 and operates a cacao farm in Saint Lucia alongside its chocolate manufacturing facility in Cambridgeshire.

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Terry Clark is the Publisher and Content Director of 365 Retail, with more than a decade of experience covering retail design, technology innovations, store openings and the wider retail industry. He also works closely with leading retailers, suppliers, agencies, events and industry awards across the UK.