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Ecommerce news, covering online marketplaces, social commerce, product data, fulfilment and the systems retailers use to sell online.

Missguided ramp up contact-free collection service with InPost locker takeover

Fashion retailer Missguided has announced a UK ‘locker takeover’ in collaboration with locker delivery brand InPost. The collaboration will see 180 of InPost’s lockers...

Why brands – from Ralph Lauren to Fairtrade – are using digital asset management

How organised and efficient is your team? Even before the challenges and opportunities posed to the retail sector this year, teams had to manage...

Selfridges appoints Managing Director

Selfridges & Co have today announced the appointment of Andrew Keith as Managing Director. Andrew Keith has been President of Asia’s premier department store, Lane...

Zendesk and WhatsApp partner to enable powerful conversational experiences

Zendesk today announced expanded capabilities to its service-first CRM solutions that help companies provide real-time support across messaging channels on web, social, and mobile....

Popularity vs Personalisation: Which is a better influencer marketing tactic?

Following the coronavirus pandemic, print-advertising and in-person traditional marketing methods are coming to an end. The Advertising Standards Authority (ASA) are even hotter on regulations regarding transparent advertising hashtags #Ad...

John Lewis further invests in its digital capabilities as customers shift to shopping online

commercetools today announced that the John Lewis Partnership, which owns and operates two of Britain’s best loved retail brands – John Lewis and Waitrose...

Laithwaite’s Wine sees boom in home deliveries

Laithwaite’s Wine has seen an increase in home deliveries and subscriptions, with 31.5m bottles delivered by Yodel, the UK independent parcel carrier, this year...

M&S completes UK rollout of ‘Sparks Book & Shop’ service

M&S has completed the rollout of its ‘Sparks Book & Shop’ online reservation service to all its 566 Foodhalls & larger stores containing Foodhalls, meaning...

Retail industry to see footfall drop by 62% this Christmas

Retail intelligence experts Springboard predicts that over the six weeks from Sunday 22nd November to Saturday 26th December, footfall across all UK retail destinations...

Utilise AI to lessen brand identity gap

Through forced closures, physical restrictions and mitigating measures, the pandemic has posed threats that have forced retailers to rethink their entire sales and marketing...

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