Disrupting physical: Who needs a store?
Only a few months ago, I was discussing the longevity of the high street with an e-commerce director at a luxury furniture retailer. Recalling...
Opinion: Valuing the ‘Virtual High Street’
There’s no shortage of data predicting a retail apocalypse on the UK high street. According to a 2018 report from PWC, about 14 shops...
Digital transformation projects will continue to disrupt the customer experience in 2019
Over the last few years, digital transformation has been one of the biggest buzzwords in business and with organisations understanding the benefits that technologies...
Opinion – The future of the retail industry
At present, the retail industry faces an uncertain future. Some of the biggest high street brands have started to close their doors to the...
A common misconception: only big businesses can truly implement digital transformation strategies
It goes without saying that technology has revolutionised the way we live and work. We’ve moved from physical filing cabinets to SharePoint document management,...
Opinion: Positive outlook for traditional retailers that embrace new technology
With 81% of UK consumers identifying the physical store as vital to the shopping experience, and 70% still enjoying the full encounter; traditional retail...
8 of the biggest misconceptions about retail in 2018
Retail, like most industries, is changing. But the historic rate at which once-booming businesses are closing down distracts from the fact that although the...
The Interview – Juventus F.C.
Juventus FC's head of brand, licensing and retail Silvio Vigato talks to The Retail Exchange host Ben Bland about managing retail challenges at one of the world’s...
Mall Overhaul
Shopping malls are where you can find everything under one roof. They have been with us for decades, but are these – usually gigantic...
Retail’s Real Stars
We ask our experts for their views on what the future holds for human interaction within the physical retail environment. As ever we’ll gauge...
