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More than half of consumers feel that the government still isn’t doing enough to...

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A month after all ‘non-essential’ retailers were forced to close their doors, research conducted by retail analysts, Maybe* Tech suggests that over half of...

Why Bricks and Mortar Businesses Should Invest In Technology

The retail sector is fighting hard to survive thanks to the knock-on effects of the covid pandemic and now the cost-of-living crisis. The economic uncertainty...

Will the next generation of cardboard boxes evolve to self-heal?

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In the 150th year of the cardboard box, DS Smith’s innovation experts today reveal a futuristic blueprint for how the box might evolve in...

eBay’s sponsorship of Love Island ushers in fashion industry change

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An eCommerce powerhouse, eBay is no stranger when it comes to being a digital commerce trend setter. Known as the “go-to” site for selling...

The Interview – Juventus F.C.

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Juventus FC's head of brand, licensing and retail Silvio Vigato talks to The Retail Exchange host Ben Bland about managing retail challenges at one of the world’s...

Why LUSH Traded Social Media for a New Era of Collaborative Storytelling

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Lush is a brand with a plan. It wants to Leave the World Lusher Than We Found It. How? Through creating a cosmetic revolution that’s going...

Rising Retail Investor Interest in Central London Sparks Renewed Optimism for Oxford Street Revival

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BNP Paribas Real Estate initial data has revealed that deployment into retail investments in central London in H1 2023 stands at over £810m, raising...
Ian Cairns, Enterprise Director of TalkTalk Business

Observing, Learning, Adapting: is in-store Customer Analysis the Future of Retail?

Customer behaviour monitoring isn’t a new concept for the retail sector. Shoppers are already monitored extensively online, and people are often happy to consent...

Smart subscribers turn to sign-up products and services to help with cost-of-living

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New data from Barclaycard Payments on the ‘subscription economy’ sheds light on how demand for sign-up products and services is evolving following growth during...

Next-Level Customer Satisfaction: How Smart Logistics Are Transforming Online Shopping

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Gone are the days of waiting weeks for your online orders to arrive. E-commerce has evolved rapidly, and customer satisfaction is at the heart...

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