The North Face Scales New Heights in App Engagement and Customer Loyalty with Kochava’s...
The Challenge:
The North Face boasts a robust and widespread international footprint in the retail sector, encompassing a diverse range of lifestyle products and...
Payment as a Key Success Factor: Beyond Just Transactions
Be it shoppers paying by Scan & Go, self-checkout, in checkout-free stores or via Click & Collect: offline retail is becoming increasingly digital. This...
Transforming Your Showroom into a Dynamic Video Shopping Studio
In the world of retail, showrooms often operate behind closed doors, serving as a space for product showcases for third-party retailers and staff training,...
Nike Tops UK’s 2023 E-commerce Brand Rankings, with Ikea and Samsung Following Closely in...
According to the latest annual report on the e-commerce sector, Nike is the UK’s most prominent e-commerce brand in 2023.
The report, conducted by Salience...
Independent Retailers Association Warns of Difficult Year Ahead for Traders
The British Independent Retailers Association has said 2024 is anticipated to be a challenging period for shop keepers as economic challengers are still set to...
UK consumers believe AI-powered pricing and promotions add the most value to their buying...
With rapidly increasing use and adoption of artificial intelligence (AI) in their day-to-day lives, UK shoppers are increasingly expecting retailers to leverage AI to...
Despite a muted outlook for 2024, the Retail Think Tank outlines key growth opportunities...
While the retail sector outlook for 2024 is expected to be muted, hampered by ongoing macroeconomic challenges, weakened consumer demand and low economic growth...
Goodays’ Strategist Raakesh Parmar Forecasts a Revolution in Customer Experience for 2024
Businesses are currently making plans to do better for their customers next year – with Forrester predicting that CX ratings will start to improve...
The Impact of AI on Retail in 2024
This year, AI has transformed the future of customer experience and is quickly becoming a key driver of growth and productivity across industries. The...
Recent Study Highlights the Continued Affection of Britons for High Streets
High streets are iconic thoroughfares at the heart of many communities and have long held a special place in the hearts of the British...