What does a loyal customer look like?
It’s difficult to overstate the importance of loyalty. It’s an essential part of how we live our lives; it permeates countless choices that we...
Is blockchain the future of retail payments?
Today’s consumers expect convenient, secure and easy-to-use payment options for retail purchases. Digital payment methods like mobile wallets and peer-to-peer applications check all the...
Top 5 China Ecommerce trends to watch in 2023
In 2022, roughly 1 billion consumers shopped on e-commerce channels across China, generating 45.3% of all retail sales online. As one of the world’s largest e-commerce...
Growth of ‘subscription economy’ steadies as the cost of living impacts consumer spending
The third annual report on sign-up products and services by Barclaycard Payments reveals how the subscription economy has evolved as the cost of living...
How retailers can capture customer loyalty during a cost of living crisis
Rising inflation is a concern for retailers across the globe. Customers are becoming more vigilant about spending money. Equally, retailers are faced with increased...
The future of shopping is phygital
AI assistants, social media shopping, immersive shopping experiences aided by augmented reality, click and collect...The number of new shopping formats and possibilities boosted by...
Two thirds of Gen Z struggle to identify sustainable brands despite preference for environmentally-friendly...
Two thirds of Gen Z want brands to deliver products and solutions that appeal to their social conscience but don’t know enough to identify...
Experts predict the biggest fintech trends for 2023
The financial technology sector is rapidly evolving with traditional methods of banking now being replaced with digital solutions, in a bid to make things...
A Retailer’s Guide to Authentic Influencer Partnerships
When working with influencers on video content, retailers often struggle to strike the right balance between brand messaging and influencer content. Ensuring content remains...
Second-hand shopping and upcycling soar as Brits cut back on spending
New research* reveals that Brits are increasingly turning to second-hand shopping and ‘upcycling’ items they already own to save money in the cost-of-living crisis.
The...
