Snap and send back
New research from Barclaycard shows that ‘outfit of the day’ posts have literally become just that. Almost one in ten Brits reveal that they...
A digital forecast for the homeware and home improvement sector
Although the growth of the sector may have slowed, the market is still attractive for players who are already part of the industry, or...
Opinion: Positive outlook for traditional retailers that embrace new technology
With 81% of UK consumers identifying the physical store as vital to the shopping experience, and 70% still enjoying the full encounter; traditional retail...
Millennials call for more in-store technology
New research has revealed the impact innovative in-store technology will have on where British consumers shop, coming as a stark warning to retailers. The...
New research reveals retailers missed opportunities through Click & Collect offerings
Click & Collect solutions have become a staple for omnichannel retailers, but many are still failing to optimise these offerings and are therefore missing...
The physical shopping experience: 3 trends that build customer loyalty
The recent bankruptcy of Toys "R" Us, one of the world’s most established retail brands, once again puts the focus on the crisis experienced...
Four in ten independent local retailers don’t have a dedicated website finds report
As uncertainty surrounding the fate of big British high street names continues, new research from Groupon reveals the most pressing issues facing local retailers....
Slow website load times cause 47% of shoppers to abandon online baskets
Speed of service remains a key consideration in driving omnichannel conversions, as connected consumers expect immediacy across their shopping encounters, a new report by...
What do people really think about Christmas music in shops?
Does hearing Wham's ‘Last Christmas’ have a calming effect on wild-eyed, tantrum-throwing customers jostling for last-minute Christmas gifts? Or does it send them running...
Connected shoppers value experiential rewards over discounts in loyalty schemes, new research reveals
Original research of over 1,400 European shoppers in the ‘From First Look to Last Mile… And Back Again’ Report showed that connected customers value...
