Customer loyalty programmes vital for retailers to retain customers, report finds

Customer loyalty programmes are ‘vital’ for retailers to retain customers, with over half of the UK consciously buying less due to the cost-of-living crisis,...

What does a loyal customer look like?

It’s difficult to overstate the importance of loyalty. It’s an essential part of how we live our lives; it permeates countless choices that we...

Retaining loyalty in uncertain times

Recently GFK’s closely-watched consumer confidence index hit -40, its lowest score since records began in 1974. With the cost of living on the rise,...

Poundland Launches Nationwide ‘Perks’ Rewards App to Enhance Customer Savings

Poundland rolls out its new ‘Perks’ rewards app across all UK stores, allowing customers to save, earn, and play through exclusive offers, points, and prizes.

Five Actions to Break Your Promo Routine and Launch More Effective Promotions

If you’re like most retailers today, you’re in a rut when it comes to promotions. You tend to fall back on what you’ve done...

Five Retail Trends to Watch in 2025

Explore five transformative retail trends for 2025, from AI personalisation to social commerce and experiential shopping.

Building Consumer Trust in the Digital Age: Thrudark’s Strategy

At ThruDark, we’ve committed to charting our own course to success — and integral to that mission is the relationship we have with our...

Scurri and ZigZag Partner to Protect Loyalty as Online Volumes Surge

Scurri, the next generation delivery management and post-purchase experience platform, has announced a new partnership with global returns technology provider ZigZag, giving retailers a...

How To Set Up A Successful E-Commerce Business: A Step-By-Step Guide

Embarking on the journey to establish a successful e-commerce business embodies the spirit of innovation and entrepreneurship characteristic of today's digital era. The transition...

91% of shoppers won’t purchase from brands who serve ‘intrusive’ ads, according to new...

Intrusive ads that disrupt consumers’ browsing experiences or shopping journeys risk lower engagement and, crucially, lost conversion and sales opportunities, the latest research from...