Ask the Bot: generative AI in retail
They are able to analyse data, write product descriptions, answer shoppers’ questions or write codes – and all of this practically “on demand”: generative...
Customer data: Which retailers are leading the way?
The world of retail has undergone significant changes in recent years, and the impact is being felt across the industry. The old ways are...
A-list Christmas: 2023 Sees Record Celebrity Appearances in Christmas Adverts
75Media has analysed 10 years of Christmas adverts which has revealed 2023 as the year with the highest use of celebrities in holiday campaigns...
The Global State of Autonomous Stores
In a highly competitive global retail landscape, autonomous stores are an emerging force that addresses changing consumer behaviours, reduces operational costs, improves profitability, and...
Recent Study Highlights the Continued Affection of Britons for High Streets
High streets are iconic thoroughfares at the heart of many communities and have long held a special place in the hearts of the British...
The Impact of AI on Retail in 2024
This year, AI has transformed the future of customer experience and is quickly becoming a key driver of growth and productivity across industries. The...
Goodays’ Strategist Raakesh Parmar Forecasts a Revolution in Customer Experience for 2024
Businesses are currently making plans to do better for their customers next year – with Forrester predicting that CX ratings will start to improve...
Despite a muted outlook for 2024, the Retail Think Tank outlines key growth opportunities...
While the retail sector outlook for 2024 is expected to be muted, hampered by ongoing macroeconomic challenges, weakened consumer demand and low economic growth...
UK consumers believe AI-powered pricing and promotions add the most value to their buying...
With rapidly increasing use and adoption of artificial intelligence (AI) in their day-to-day lives, UK shoppers are increasingly expecting retailers to leverage AI to...
Independent Retailers Association Warns of Difficult Year Ahead for Traders
The British Independent Retailers Association has said 2024 is anticipated to be a challenging period for shop keepers as economic challengers are still set to...
