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Footfall at Scotland’s shops is still languishing around 25% below the levels recorded before the coronavirus pandemic, according to new figures. The Scottish Retail Consortium (SRC)-Sensormatic IQ Footfall Monitor has begun comparing its 2021 figures to those of 2019 as a result of Covid-19’s impact on the industry in the last year. According to its May data, Scottish footfall was down...
Rapid grocery delivery firm Getir has tripled its valuation to 7.5 billion dollars (£5.3 billion) after securing more funds to drive its ambitious expansion plans. The Turkey-based company entered the competitive UK delivery market earlier this year, launching in London with plans to expand to more cities across the country. On Friday, Getir said that it secured more than 550 million...
B&M has warned investors to expect a drop in revenue in its current financial year as the company comes off an excellent performance during Covid-19. The retailer said it was already seeing signs of a slowdown compared to the frenzy a year ago. Since the financial year ended in late March sales have been 1% lower than this time last year. It...
Etsy has said it will buy Depop, an app that is popular among young people looking to buy and sell used clothing and vintage fashions from the early 2000s. New York-based Etsy said it will pay 1.6 billion US dollars for Depop and plans to run it as a standalone company in London, where it is currently based. The deal gives...
The retail landscape, which is challenging even in the best of times, has vastly increased in complexity, volatility and unpredictability in the past decade. Throw in the whiplash effects of the global pandemic – intensely price-sensitive shoppers, disrupted supply chains, an unprecedented shift to online channels – and retailers are faced with a stark reality: nothing they could historically...
Front line staff are increasingly being issued with body worn video cameras (bodycams) to capture a secure point-of-view record of what happened during an incident. The video and audio recording can then be used as evidence if the material is correctly handled and stored. Bodycams can help to deter verbal abuse and aggression, as people often calm down if they...
Online brands are starting to recognise the appetite for personalised shopping experiences and one of the most significant changes in the fashion industry is the demand for more personal try-on experiences.  In a Shopify survey taken at the end of 2020, 59% of users said that they welcomed personalised product recommendations, and brands that target millennials saw the number jump...
The Loyalty People has today (2nd June) announced the appointment of loyalty innovator Tom Peace as the company’s new Managing Director.  Having joined the business as Chief Revenue Officer in 2020, Tom will take the reins of this fast-growing global network of loyalty consultants to lead its commercial strategy, partnerships and new business – adding to the company’s stable of...
The owner of B&Q and Screwfix has signed an agreement that will let it borrow more than half a billion pounds with lower interest rates if it cuts its carbon production. Kingfisher said a recently signed £550 million revolving credit facility had been linked to “ambitious sustainability targets”. The company will be charged less for its loan if it meets targets...
Hotter Shoes is to become the first UK-based footwear brand in its category to integrate Augmented Reality (AR) in its app, enabling customers to try products for fit, colour and design virtually; without needing to leave their own home.  The business, which has accelerated its transformation to become a digital-first retailer in the last 12 months, has invested heavily in...

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