IBM is developing a new approach to transform the retail checkout and in-store experience. It starts with an 'instant' retail checkout system, which results in a better in-store experience for the customer. It then expands to include features that will change the way retailers run their business, making things more efficient and enabling them to offer a tailored experience to...
Analysts have predicted that Amazon Go could launch in the UK by the end of 2018, which would enable British shoppers to experience a checkout-free supermarket for the first time. According to retail technology expert Conversity, such a change will herald a new era where personalised, automated product recommendations and innovative shopping experiences become the norm. However, rather than...
There are two key trends in retail we are seeing today; the decline of traditional bricks-and-mortar stores, and the increasing dominance of online behemoths such as Amazon and ebay. Whilst there is a buzz around the need to create online retail offerings, today, 90% of all transactions are still offline and today’s physical stores must now become destinations and adapt to survive. Technology has...
With hindsight the clue is perhaps in the title – The Consumer Electronics Show. But while this suggests the show is geared towards gadgets, impressive innovation and smart tech to get the inner geek in all of us excited, we still might expect some glimpses into the tech enabled future of retail. Sadly though, CES 2018 didn’t really have...
Digitisation continues to transform our world, circumventing or dissolving the conceptual barriers between physical and digital spaces. This has huge implications for retail spaces, from store to supermarket, and from the high street to out of town. Whether products or services (or all the kinda-in-between stuff), the trend is moving from physical ‘thing’ to digital service. Despite investment in...
After trialling the store with employees, Amazon has opened its Amazon Go checkout-free store to the public on 7th Avenue in Seattle. The 'Just Walk Out Shopping' experience allows shoppers to simply use the Amazon Go app to enter the store, take the products they want, and go. No lines, no checkout.
The checkout-free shopping experience is made possible by the same...
1/. What is Digital Signage Summit (DSS) ISE?
DSS ISE is a half-day conference optimised to deliver the exclusive market intelligence and unparalleled networking opportunities while leaving you enough time to discover the ISE exhibition.
2/. What will be the main themes of the conference?
DSS ISE will focus on the shift in the digital signage retail value chain as well as...
Virgin Holidays has implemented a multi-dimensional and immersive concept at its new v-room store at St David's in Cardiff. As this is the first Virgin Holidays store in Wales,YourStudio, which designed the store, wanted to push store experience to the next level. The new space creates a relaxed and inspiring environment to get customers in that ‘holiday-ready’ mood. It includes a champagne...
Speed of service remains a key consideration in driving omnichannel conversions, as connected consumers expect immediacy across their shopping encounters, a new report by leading agile software development specialists, Black Pepper Software, reveals. However, original research from the ‘Fit for the Future; Is your business agile enough to keep up the connected consumer?’, reveals that UK shoppers are still...
Rant & Rave, the UK leader in real-time customer engagement technology, today announces it has been appointed by Fortnum & Mason, the world renowned luxury retail brand, to enhance its customer experience programme and maximise the quantity and quality of customer feedback.
Fortnum & Mason, the iconic brand renowned for unforgettable experiences and exceptional service, will implement Rant & Rave’s...
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