Primark Click and Collect is set to expand its trial to London stores this summer, following a successful launch in 25 stores across the North West of England, North Wales, and parts of Yorkshire last November. The trial received positive feedback from customers, who appreciated the added convenience and choice the service provided.
Starting this summer, London shoppers will have the opportunity to purchase from Primark’s extensive range of children’s clothing and nursery items online and collect their orders from one of 32 participating stores. This will bring the Click + Collect service to approximately one-third of Primark’s UK locations.
Paul Marchant, Primark CEO, said, “We’re really encouraged by how the trial has landed with customers, who tell us they value the choice and convenience Click + Collect is offering them. We’re also seeing strong demand for the service outside the trial region and it’s helping us reach new customers too.” He added that the company would continue monitoring the trial as it expands to other stores.
Customers can place their orders online, selecting a collection date up to seven days in advance. Orders will be ready for collection within two days, with a minimum order value of £10 and no delivery charges. Shoppers can then collect their items from designated Click + Collect desks in their chosen store, where they can also purchase any additional items.
Primark also announced a £140 million investment into UK retail over the next two years, including the opening of four new stores, refurbishment and relocation of existing stores, and a 160,000sq ft increase in selling space, creating at least 850 jobs.
Full list of Primark Click and Collect Stores
- Bexleyheath, The Broadway, DA6 7HF
- Bluewater, Upper Thames Walk, DA9 9SQ
- Bromley, 162 High Street, BR1 1HE
- Charlton, Brocklebank Retail Park, SE7 7SX
- Croydon, 5 – 9 North End, High Street, CR9 1SX
- Dartford, 58 – 60 High Street, DA1 1DE
- Ealing, Ealing Broadway Centre, W5 5JY
- East Ham, 51 High Street North, E6 1HZ
- Hackney, 365 – 371 Mare Street, E8 1HY
- Hammersmith, Kings Mall Shopping Centre, W6 0PZ
- Harrow, St Ann’s Shopping Centre, HA1 1AT
- Hounslow, 165 – 169 High Street, TW3 1QL
- Ilford, 129-133 High Rd, IG1 1DE
- Kilburn, 54 – 56 High Street, NW6 4HJ
- Kingston, 76 Eden Street, KT1 1DJ
- Lakeside Shopping Centre, RM20 2ZP
- London Oxford Street East, 14-28 Oxford Street, W1D 1AU
- London Oxford Street West, 499 – 517 Oxford Street, W1K 7DA
- Lewisham, Lewisham High Street, SE13 6JL
- Peckham, 51- 57 Rye Lane, SE15 5EY
- Romford, 33 – 35 South Street, RM1 1NJ
- Staines, Elmsleigh Shopping Centre, TW18 4QB
- Stratford, Westfield Stratford City, E20 1EL
- Sutton, St. Nicholas Shopping Centre, SM1 1AX
- Tooting, 31 – 39 Mitcham Road, SW17 9PA
- Uxbridge, 1 Chequers Mall, UB8 1LN
- Wandsworth, 32-34 Southside, SW18 4TF
- Watford, 109-111 High Street, WD17 2TA
- Wembley, 508 High Road, HA9 7BS
- White City, Westfield London Shopping Centre, W12 7GF
- Wood Green, The Mall, High Road, N22 6YQ
- Woolwich, 18 – 28 Hare Street, SE18 6LZ
Primark Stores already in the trial in the North West:
- Birkenhead, Grange Road, CH41 6EA
- Blackburn, The Mall Blackburn, BB1 7JG
- Blackpool, Bank Hey Street, FY1 4RY
- Bolton, Crompton Place Shopping, BL1 1EA
- Broughton, Broughton Shopping Park, CH4 0DE
- Burnley, Charter Walk Shopping Centre, BB11 1BB
- Bury, The Rock Shopping Centre, BL9 0ND
- Carlisle, English Street, CA3 8NX
- Chester, Foregate Street, CH1 1HA
- Huddersfield, New Street, HD1 2TR
- Lancaster, Marketgate Shopping Centre, LA1 1JF
- Liverpool, Church Street, L1 3AY
- Llandudno, Parc Llandudno Retail Park, LL30 1PX
- Manchester, Market Street, M1 1WA
- Manchester, The Trafford Centre, M17 8AS
- Oldham, Market Place, OL1 3AB
- Preston, Fishergate Shopping Centre, PR1 8HJ
- Sheffield, Meadowhall, S9 1ER
- Sheffield, The Moor, S1 4PA
- Southport, Chapel Street, PR8 1AE
- Stockport, Chestergate, SK1 1NT
- Wallasey, Cherry Tree Shopping Centre, CH44 5TL
- Warrington, Golden Square, WA1 1QB
- Wigan, Standishgate, WN1 1UP
- Wrexham, Regent Street, LL11 1RY