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New Competition Celebrates Stories of Pride from UK Store Staff

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Do you know someone who works in retail and deserves recognition for their tireless effort during Covid? Do you work for a store and...

Critizr Acquires ServiceDock to Boost Omnichannel Conversation Capabilities

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Critizr, Europe’s leader in customer interaction management, has today (26th January) announced the acquisition of Dublin-based retail customer experience and messaging start-up ServiceDock. The deal,...

Keep talking: the new rules of customer conversations

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Critizr is Europe’s leading VoC platform. Founded in 2012, it is used by over 80 of Europe’s biggest companies to drive customer obsession and...

Six strategies to build your post-COVID customer experience

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The world is awash with debate about the future of retail - the uncertainties, the predictions and plenty of advice for the road to...

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