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AI

DFS revamps online customer experience with AI-powered chatbot technology

DFS, the sofa expert, has partnered with CM.com, a global leader in cloud software for conversational commerce, to enhance its customer experience. The partnership...
Insight/Partner

DFS Selects Fluent Order Management to Streamline Retail Experience

DFS has chosen Fluent Commerce’s order management system (OMS) to underpin the development of DFS’s home fulfilment program. DFS is a retailer of sofas in...
News

DFS buoyed by pent-up sofa demand after showrooms reopen

DFS has revealed that sofa orders surged after it saw pent-up demand released following the reopening of its showrooms in April. Shares in the furniture...
Financial

Made.com presses button on London listing

Online furniture seller Made.com has unveiled plans to float on London’s stock market in a move set to value the group at a reported...

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