In this edition, broadcaster and business journalist Declan Curry talks to Bridget Lea, O2 director of stores, online, multichannel and supply chain. She recalls the journey so far for the business and looks ahead to what’s still in store for the fast-changing mobile phone retailing marketplace.
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Q&AJames NorthFounder, Northbanks“Success is someone leaving feeling that their visit was worth their time, with a reason to come back.”
Q&AOllie ShurvilleCo-founder, TentBox“Most of our customers aren’t interested in proving how outdoorsy they are.”
FashionHeidi Gosman and Penny KleinFounders, Heidi Klein“If a customer takes the time to walk into one of our boutiques, we owe her an experience that a screen simply cannot replicate.”Want to be interviewed? Put yourself forward
Terry Clark is the Publisher and Content Director of 365 Retail, with more than a decade of experience covering retail design, technology innovations, store openings and the wider retail industry. He also works closely with leading retailers, suppliers, agencies, events and industry awards across the UK.
