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Almost half (45%) of retailers now experience customer churn rates upwards of 51%, according...

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With the cost-of-living squeezing consumers’ disposable incomes and ebbing away at customers’ loyalty propensities, retailers are facing higher levels of customer churn, the latest...

Product Experience Company, Akeneo, Announces Strategic EMEA Executive Hire to Further Accelerate Its Expansion

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Akeneo, the Product Experience (PX) company and leading provider of Product Information Management (PIM) solutions, today announced that Justin Thomas joins the company as...

5 Ways to Drive Retail Business Growth with First-Party Data

In an era marked by escalating worries regarding data privacy, the deprecation of third-party cookie tracking and the relentless demand to achieve greater results...

Klarna Introduces Flexible Payment Solutions to Boots.com and App in the UK and Ireland

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Klarna, the AI-powered global payments network and shopping assistant, has today announced the launch of its flexible payment options on boots.com and in the Boots app...

A new look for New Look: Outfitting a fashion giant with digital transformation

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During the Covid-19 lockdowns, high street retailers were forced entirely online - with ecommerce suddenly becoming their only means of revenue. Even the biggest brands...

How should luxury retailers adjust their e-commerce strategy as the UK economy faces uncertainty

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It’s been a turbulent few years for luxury consumer brands, with no one being able to predict what would happen during the Covid-19 pandemic....

Forever 21 Selects Amperity to enrich offline and online customer experience

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Amperity, the leading enterprise customer data platform (CDP) for consumer brands, has announced Forever 21 has selected Amperity to ‘maximise the value’ of its...

Not on the High Street Founder, Holly Tucker MBE, Confirmed to Headline at the...

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The Retail Technology Show (RTS), the leading industry event that connects retail’s changemakers and leading tech innovators, has announced that Holly Tucker MBE, Founder...

Fortnum & Mason implement fast feedback solution across both in-store and online

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Rant & Rave, the UK leader in real-time customer engagement technology, today announces it has been appointed by Fortnum & Mason, the world renowned...

New report by Hokodo finds that B2B sellers lose out on buyer loyalty and...

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Hokodo has released a report that explores the habits and e-commerce expectations of business buyers.  Out of the 500 surveyed B2B buyers, 83% said that...

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