Distribution and Wholesale Seek Retail Skillset to Gain Competitive Edge
Providing excellent customer service, whether you’re working within a B2B or B2C focussed industry remains paramount for successful business growth and retention. Embracing an...
Amperity Fixes AI’s Data Quality and Access Problems For Retailers
Today’s customer data platforms (CDPs) typically outsource or minimise the work that is required for retailers to clean and organise customer data. This leads...
Can refocusing on promotional mix over price win back customer loyalty?
In January 2023 grocery price inflation hit a record high of 16.7% according to the latest industry figures - it is now predicted that...
44% of Uk Shoppers Want Best-before Date Discounts to Help Cut Grocery Bills
With retailers removing best-before dates to reduce food waste, UK consumers still want supermarkets to offer discounts on goods nearing expiry, according to the...
‘Ok’ to ‘Amazed’ – Tapping into the Psychology of Personalisation to Make Brand Related...
The evolution of shopping habits and consumer behaviours over the past decade are well documented, especially for younger generations. What continues to emerge is...
5 e-Commerce lessons we learned from a tough Golden Quarter
It was a year unlike any other unlike any other – and retail was no different. Even the Golden Quarter – the peak sales...
Next-Level Customer Satisfaction: How Smart Logistics Are Transforming Online Shopping
Gone are the days of waiting weeks for your online orders to arrive. E-commerce has evolved rapidly, and customer satisfaction is at the heart...
Use IT to draw customers into your store
When we think of online solutions we think of how they circumnavigate, even undermine the physical high street shopping experience, but there are now...
P and O chaos is disrupting freight and international supply chains, warns ParcelHero
The ferry operator P&O’s controversial mass-firing of 800 employees without warning is impacting on cross-Channel freight and UK exporters and importers, warns the international...
The Department Store dilemma
Unfortunately for many department stores, the pandemic has been a final blow in the battle with online retail, spiralling real estate costs and difficulty...
