Customer returns: Five fundamentals to recoup revenue
The pandemic has not been kind to many things, but to ecommerce, it’s been an unprecedented period of success. Statista research suggests that ecommerce...
41% of retail consumers in 2022 have tried a new brand in the last...
Today, Google is sharing exclusive research and insights at the annual Path to Peak retail event to help businesses plan for growth during the peak shopping...
The metaverse promises to transform customer loyalty
For retailers, customer loyalty is perhaps their number-one priority. It helps to secure long-term sales and word-of-mouth promotion: nearly 9 in 10 loyal customers...
The challenges and opportunities facing retailers in the metaverse
In twelve short months, the word ‘metaverse’ has evolved from the plot point of a niche sci-fi novel to the world’s largest tech obsession....
Heralding the new age of the chatbot
When people think 'robot' they may visualise a 1960s-style sci-fi creation, but today’s robots come in many forms. And although many of these may...
Reality bites: how composable architecture is a make-or-break strategy for retailers looking to thrive
Global e-commerce jumped to $26.7 trillion in the first year of the pandemic, a dramatic leap forward from a trend that had already hobbled...
The Experience Economy: The Future of the High Street
Have you ever wondered how to grab the attention of customers walking down the high street? In the hustle and bustle, it can be...
New data reveals how retailers can meet consumer expectations for the metaverse, sustainability, and...
Productsup, the product-to-consumer (P2C) software company, today released The commerce shortfall report, which highlights how companies can meet global consumer demand for product...
How retailers and brands can create a more personalised experience for shoppers online
Consumers crave personal service tailored to meet their unique needs. This is increasingly true when it comes to shopping with retail brands. Whether it’s...
As the squeeze on spending tightens, can AI unlock retail success?
It goes without saying that recent macro-economic events and their disruptive forces have taken their toll on the retail sector. Certainly, the combined effects...