Will local high streets see a renaissance as lockdown eases?
Much has been documented about the death of the high street and irrevocable ecommerce trends rendering stores obsolete. But might physical stores see something...
Ensuring CX is aligned to disruption, not disrupted
The retail sector has experienced its biggest shakeup in a generation. With the high street spending much of 2020 in hibernation and the population...
Vaccine passports could see ‘legal concerns’, retail and hospitality chiefs warn
Hospitality and retail bosses have warned that the use of vaccine passports or certification for customers entering venues could face “legal concerns” and create...
Dramatic change to shopping habits since first lockdown, say retail leaders
Shopping habits have “changed dramatically” a year on from the first empty shelves and shuttered high street stores, according to retail experts.
Helen Dickinson, chief...
Can stores regain their flagship status?
Pressure has been building for several years on retailers to rethink the role of the store, and new ideas have emerged as a reaction...
Customisable cosmetics – the new in for luxury beauty?
By now, you’ve all probably seen (and swooned over) the magnificent Carolina Herrera lipsticks. And while the cosmetic formula is certainly a reason they...
Q&A: Clara Delmuns, Product Director, Desigual
Spanish fashion label Desigual have launched their first 100 per cent sustainably-produced collection called ‘Love the World’. 365Retail hosts a Q&A with Clara Delmuns,...
More than half of consumers feel that the government still isn’t doing enough to...
A month after all ‘non-essential’ retailers were forced to close their doors, research conducted by retail analysts, Maybe* Tech suggests that over half of...
Stop guessing – Just ask. What online must learn from the in store experience
The retail winners of 2020 have enjoyed a phenomenal rise in online sales. But don’t get too smug about it. Consumers moved online because...
Experiential retail: A thing of the past, or the future of shopping?
Reports on the decline of physical retail stores and rise of online shopping have been circulating for years, which has only been worsened by...