RetailEXPO Virtual Conference – Mark Price on retail in a post-Covid-19 world
The UK High Street will be forever changed as Covid-19 accelerates many considerations – both challenges and opportunities – for retail businesses, as it...
Reopening high street will only succeed if retailers maintain strong online presence
Over the next few weeks, the UK will take its first steps towards emerging from lockdown. Like many other sectors, retail has been hit...
Social commerce enters a new era but are retailers ready for scale?
The launch of Instagram’s “Checkout” feature in March heralded a watershed moment for eCommerce and the entire retail world, but are retailers ready to...
CACI research reveals brands need physical stores to drive online sales
Whilst debate continues about the future of the High Street, research by CACI, the consumer and location intelligence specialist, has revealed the negative impact...
Why Lidl believes quality requires discipline
“The fox knows many things, but the hedgehog knows one big thing.”
This is an Ancient Greek saying, but remains a favourite of modern-day business...
Disrupting physical: Who needs a store?
Only a few months ago, I was discussing the longevity of the high street with an e-commerce director at a luxury furniture retailer. Recalling...
Opinion: Valuing the ‘Virtual High Street’
There’s no shortage of data predicting a retail apocalypse on the UK high street. According to a 2018 report from PWC, about 14 shops...
Digital transformation projects will continue to disrupt the customer experience in 2019
Over the last few years, digital transformation has been one of the biggest buzzwords in business and with organisations understanding the benefits that technologies...
Opinion – The future of the retail industry
At present, the retail industry faces an uncertain future. Some of the biggest high street brands have started to close their doors to the...
A common misconception: only big businesses can truly implement digital transformation strategies
It goes without saying that technology has revolutionised the way we live and work. We’ve moved from physical filing cabinets to SharePoint document management,...