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Opinion, interviews, research and case studies from 365 Retail, looking in more depth at how retailers are adapting their stores, technology and operations.

JAY-Z 30 Pop-Up Opens At UMusic Shop In Camden

The official JAY-Z 30 Pop-Up Experience has opened today, Thursday 27 August, at UMusic Shop in Camden Market, bringing a week-long programme of exclusive...

Lady Eliza Spencer Launches Lala V Rosé At Hackstons

Lady Eliza Spencer has marked the UK launch of Lala V Rosé with a summer party at Hackstons’ Knightsbridge flagship, as the Côtes de...

Your Shop Is a Media Owner. So Why Are You Giving the Space Away?

The big supermarkets worked something out years ago. The space inside and around a store is media. Screens at the checkout. Posters in car parks. Panels...

Two Thirds of Google Searches Now End Without a Click as AI Reshapes Product...

More than two thirds of Google searches now end without a click to an external website, rising to around 80% when AI-generated summaries are...

Bad Returns Cost Retailers Customers as Nine in Ten Shoppers Say They Won’t Buy...

Almost nine in ten consumers say the returns window influences whether they buy from an online retailer, while more than nine in ten say...

Human-Centric Selling: How the Brands Getting It Right Are Pulling Ahead

There's a tension at the heart of modern retail that nobody seems to be talking about. Technology has never been more capable of anticipating...

The Missing Link in Agentic Commerce

The agentic AI vision where autonomous agents discover products, compare prices, place orders, manage logistics, and even returns on behalf of consumers, is certainly...

Why the Best Commerce Media Networks Think Like Agencies

Commerce media has spent the last few years borrowing agency language: planning, activation, measurement. What I've noticed at recent industry events is that the...

Retail Insight Unveils Predictive AI Capabilities To Help Grocery Retailers Reduce Food Waste And...

Retail Insight, the AI-powered retail operations platform, trusted by the world's leading retailers, today announced new breakthroughs in machine learning algorithms that enable retailers...

Stop Decorating Your Brand. Start Building It.

When was the last time a store made you stop — not because something caught your eye, but because you genuinely felt something? You...

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