VM & Display Show 2026 Preview
The Visual Merchandising and Display Show will return in 2026 to London’s Business Design Centre, continuing its role as a key meeting point for...
When Points Stop Working: The New Rules of Retail Loyalty
For decades, customer loyalty in retail has been driven by familiarity, trust and perceived value. Shoppers returned to brands they knew, often reinforced by...
Returns are Rising and Poor Product Information is to Blame
Product returns are no longer just a post-purchase problem. According to new research from Akeneo, poor product information is now influencing every stage of the customer...
Fixing Inventory’s Innovation Dilemma: How AI Decisioning Is Reshaping Stock Optimisation
Inventory optimisation remains a key conundrum for retailers and can be one of the hardest and most consequential challenges to fix. Carrying too much...
The Feeling of Fandom: How Emotional Journeys Shape Brand Experiences
If my experience of living in London during the 2012 Olympics is anything to go by, then this summer will be a special one,...
Peacock Supplies Turns to Temu After Retail Pressure
After larger competitors edged her out of supermarket shelves, the founder of Peacock Supplies has shifted focus to a new sales channel, resulting in...
Retail’s New Frontline: Why Geopolitics Is Pushing Data Leaders Into Power
In early 2024, global shipping routes shifted almost overnight. After attacks on vessels in the Red Sea, major carriers including Maersk and Hapag-Lloyd diverted...
RTS 2026 Press Day Signals Shift From AI Hype To Customer Focus
The retail sector’s next phase of evolution will be defined less by the pace of technological adoption and more by how effectively businesses understand...
How to Make Subscription Fulfilment a Success
The subscription economy is booming. From beauty boxes to coffee subscriptions and pet supplies to refillable deodorants, recurring revenue models have become completely mainstream...
Q&A: Andrew Colclough on the VM & Display Show 2026
The VM & Display Show returns to the Business Design Centre in London on 14–15 April 2026, bringing together retailers, designers and suppliers working...
