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The latest insight from the retail technology industry.

Smashed bottles and binned deliveries among Christmas parcel disasters

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Parcels thrown over fences, broken items and packages taken away by bin collectors were among delivery problems experienced by around four in 10 online...

Price-sensitive, locally-minded and digitally-motivated: The three top trends impacting consumers’ considerations for bricks-and-mortar...

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Price-sensitivity, supporting local retail and sustainability initiatives, and digitally-driven in-store experiences are among the new top demands of shoppers, as the consumer psyche has...

Less than 1 in 5 Brits feel brands understand their needs, report highlights as...

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Creative technology agency Rehab today highlights research of over 2,000 Brits, conducted with YouGov, showcasing concerns of businesses respecting their personal data, and the...

How retailers and brands can create a more personalised experience for shoppers online

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Consumers crave personal service tailored to meet their unique needs. This is increasingly true when it comes to shopping with retail brands. Whether it’s...

As the squeeze on spending tightens, can AI unlock retail success?

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It goes without saying that recent macro-economic events and their disruptive forces have taken their toll on the retail sector. Certainly, the combined effects...

Food inflation bites: 69% become more cost-conscious as Brits tighten their belts during the...

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Pricing and promotions sensitivity soars as consumers tighten their belts during the cost-of-living squeeze, the latest research from Retail Insight, the leader in retail...

New data reveals how retailers can meet consumer expectations for the metaverse, sustainability, and...

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Productsup, the product-to-consumer (P2C) software company, today released The commerce shortfall report, which highlights how companies can meet global consumer demand for product...

Knowledge is power: Shoppers rate retail staff knowledge as key to driving in-store CX

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Knowledge tops consumers’ expectations when it comes to store associates adding value to in-store shopping experiences, the latest research from Retail Technology Show, the...

Axerve white paper explores digital payments trends & the importance of multi-channel and hyper-personalised...

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Axerve, Payment Partner to Grow, specialising in creating accessible and frictionless payment solutions for Ecommerce and physical sales, today announces the release of a...

Brands double-down on VR and Metaverse but consumers remain ambivalent

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85% of social media marketers anticipate incorporating new technologies like Virtual Reality, the Metaverse, Cryptocurrencies, and NFTs into their social media strategy within the...

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