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The latest insight from the retail technology industry.

Less than 1 in 5 Brits feel brands understand their needs, report highlights as...

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Creative technology agency Rehab today highlights research of over 2,000 Brits, conducted with YouGov, showcasing concerns of businesses respecting their personal data, and the...

Price-sensitive, locally-minded and digitally-motivated: The three top trends impacting consumers’ considerations for bricks-and-mortar...

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Price-sensitivity, supporting local retail and sustainability initiatives, and digitally-driven in-store experiences are among the new top demands of shoppers, as the consumer psyche has...

Gamification – a retail game changer

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Gamification is taking the global retail sector to new heights. With the value of the global gamification industry set to reach $30bn by 2025,...

Retailers leading the way in the transition to full-stack observability, as technologists report wide...

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As anybody who has worked within the retail industry over the past two years will know, consumers are now demanding the most innovative and...

P and O chaos is disrupting freight and international supply chains, warns ParcelHero

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The ferry operator P&O’s controversial mass-firing of 800 employees without warning is impacting on cross-Channel freight and UK exporters and importers, warns the international...

Pandemic prompts mobile to overtake email as consumers’ preferred communications channel during buying journeys,...

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Mobile has risen up the ranks during the course of the pandemic, to take the top spot over email as European shoppers’ preferred choice...

Harnessing the huge marketing potential of subscription services

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Subscription services really took off in 2020 thanks to a combination of lockdown driving online shopping, consumers’ desire to save money, and the innate...

Retailers: It’s Time to Stop Predicting the Unpredictable

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Although I’m sure all of us would love to look inside a crystal ball to see what the year ahead has in store for...

A High Street presence increasingly influences shoppers’ decisions to buy from retailers online

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Increasingly a physical High Street presence is influencing consumers’ decisions on whether they shop with brands online, the latest research from Retail Technology Show,...

Unpacking subscriptions: The gift that keeps on giving all year round

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As humans, we rely on anticipatory pleasures to stay happy. We make weekend dinner reservations on Monday, knowing the thought of enjoying a favourite...