New Balance Opens London Marathon Run House
New Balance will open London Run House at Somerset House during the 2026 TCS London Marathon weekend, creating a community-led space centred on the...
Millennials Drive Demand For Retail ‘Third Space’ Stores
The growing demand for retail stores to deliver ‘third space’ environments, which seamlessly combine community and commerce, is being driven by Millennials, according to...
Industry Comes Together for Evening Networking Event at the VM & Display Show
Professionals from across the retail display and design sector came together for a networking evening in London on 14 April, following the first day...
New Research From Fidelity Fulfilment Reveals Major Structural Shifts in Global Ecommerce Supply Chains
Ecommerce businesses are preparing to overhaul their global supply chains as geopolitical uncertainty and disruption reshape the sector.
New research from global 3PL Fidelity Fulfilment, in...
Consumers Turn to Experience-Led Loyalty as 54% of UK Shoppers Want Experiential Perks That...
Consumers’ loyalty expectations are shifting from discount-based rewards to experience-led perks, new data from the Retail Technology Show (RTS) reveals.
Original research of over 1,000...
Scurri and ZigZag Partner to Protect Loyalty as Online Volumes Surge
Scurri, the next generation delivery management and post-purchase experience platform, has announced a new partnership with global returns technology provider ZigZag, giving retailers a...
AI Content Drives Demand For Authentic Social Commerce
The ubiquity - and growing consumer awareness - of AI-generated content is increasing shopper demands for more human-led content within social media buying journeys, according to...
VM & Display Show 2026 Preview
The Visual Merchandising and Display Show will return in 2026 to London’s Business Design Centre, continuing its role as a key meeting point for...
When Points Stop Working: The New Rules of Retail Loyalty
For decades, customer loyalty in retail has been driven by familiarity, trust and perceived value. Shoppers returned to brands they knew, often reinforced by...
Returns are Rising and Poor Product Information is to Blame
Product returns are no longer just a post-purchase problem. According to new research from Akeneo, poor product information is now influencing every stage of the customer...